PRIVACY POLICY
Last update: 28th of January of 2026
Your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect the personal data of users of the Grau Zero, Lda website, in accordance with applicable legislation, especially the General Data Protection Law (LGPD – Law No. 13,709/2018).
By using our website, you agree to the practices described in this Policy.
1. Who we are
Grau Zero, LDA
Tax Identification Number: 500 654 973
Address: Rua Gregório Lopes, Lt 1522 — Loja 3A, 1400-195 Lisboa
Email contact: geral@grauzero.pt
2. Personal data we collect
We may collect the following personal data, depending on how you interact with the website:
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Identification details: first name, surname;
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Contact details: email, telephone number;
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Browsing data: IP address, browser type, pages accessed, time spent on the site;
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Data provided voluntarily through forms, subscriptions, or contact.
We don't collect sensitive data, except when strictly necessary and with specific consent.
3. How we collect data
Data may be collected:
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Directly from the account holder, when filling out forms on the website;
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Automatically, through cookies and similar technologies;
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Through analysis tools and access metrics.
4. Purpose of data processing
We use personal data for:
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To provide and improve our services and content;
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Contacting the user when requested;
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Send communications, when authorised;
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Comply with legal and regulatory obligations;
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Ensure the security and proper functioning of the website.
5. Legal basis for processing
The processing of personal data is carried out on the basis of the following legal grounds, in accordance with the GDPR:
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Consent of the data subject;
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Compliance with legal or regulatory obligations;
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Execution of contract or preliminary procedures;
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Legitimate interest, where applicable.
6. Data sharing
Your data is not sold. We may share personal data only when necessary:
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With suppliers and partners who assist in the operation of the website;
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To comply with a legal obligation or court order;
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With public authorities, when required by law.
All third parties with whom we share data are subject to confidentiality and data protection obligations.
7. Data storage and security
We have adopted appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or improper disclosure.
Data is stored only for as long as necessary to fulfil the purposes for which it was collected, except where there is a legal obligation to retain it.
8. Rights of the data owner
Under the terms of the GDPR, the data owner may, at any time:
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Confirm the existence of treatment;
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Access the data;
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Correct incomplete, inaccurate, or outdated data;
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Request the anonymisation, blocking or removal of data;
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Request data portability;
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Revoke consent;
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Request information about data sharing.
Requests can be made by email: geral@grauzero.pt
9. Use of cookies
10. International data transfer
In the event of international data transfers, we will ensure that they only take place to countries or organisations that provide an adequate level of protection in accordance with the GDPR.
11. Alterations to this Policy
This Privacy Policy may be updated at any time to reflect legal or operational changes. We recommend that you review this document periodically.
The updated version will always be available on this website.
12. Contact
If you have any questions about this Privacy Policy or the processing of personal data, please contact us:
📧 geral@grauzero.pt
Grau Zero, LDA, 2026